Gaming is entertainment, not addiction. Krokya believes every player's mental well-being and financial safety come first. Our responsible gaming platform keeps you protected.
Krokya Responsible Gaming Assessment 2026
Krokya's responsible gaming tools help you stay in control of your gaming experience.
Set your own daily, weekly, or monthly deposit amounts. Increasing a limit requires a 7-day waiting period, while decreasing one takes effect immediately.
Set a maximum gaming session time for yourself. Once the time is up, the platform will automatically log you out.
Temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, you will not receive any marketing communications.
Exclude yourself from the platform for a minimum of 6 months or permanently. Once self-exclusion is activated, opening a new account will not be possible.
View your gaming spend, wins and losses, and session time in real time. Awareness is your best protection.
Speak with our responsible gaming specialists any time. Your privacy is fully protected.
Responsible gaming means enjoying gaming as a form of entertainment and never letting it become the center of your life. Krokya believes every player has the right to play safely and have fun.
Online gaming is growing fast in Bangladesh. In this environment, building responsible gaming habits matters more than ever. At Krokya, we don't just provide a great gaming experience — we're also committed to your mental and financial well-being.
Responsible gaming on our platform is not just a rule — it is the core philosophy of our business. We want you to play with a smile every day, not under pressure.
Remember: gaming should be enjoyable. If you feel it's starting to affect your life, reach out to our support team.
Many players don't realize when they've crossed the line into problem gaming. Krokya helps you recognize the warning signs before it gets there.
Watch out for these warning signs:
If you notice even one of these signs, reach out to us right away. Asking for help takes courage.
Once logged in to our platform, you can easily access the responsible gaming tools from your account settings. Here's a step-by-step guide:
Log in to your Krokya account and click the profile icon in the top right corner.
Go to the Settings menu and select the "Responsible Gaming" option.
Set a deposit limit, session time, or cooling-off period — whichever you need.
Limit reductions take effect immediately. Increases are subject to a 7-day cooling-off period.
Once a month, review your gaming activity and spending report and adjust your limits if needed.
Krokya strictly prohibits account registration for anyone under 18. Age verification is mandatory at sign-up, and any suspicious accounts are reviewed immediately.
If there are minors in your household, we recommend enabling password protection on your device and turning on parental controls in your browser.
If you suspect a minor has been using your account, please notify our support team immediately.
Gaming addiction is a recognized mental health condition. If you or someone you know is affected, please seek professional help.
Set Daily/Weekly/Monthly Limits
Set your own maximum playtime
Breaks from 1 day to 6 weeks
Self-exclusion from 6 months to permanent
Live Report of Your Spending & Time
Our responsible gaming specialists are available 24/7, every day of the week.
Live chat support is available from your account dashboard.
Ask yourself the following questions:
If you answered "Yes" to any of these, talk to us.
Answers to frequently asked questions are provided below.
Gaming at Krokya is about more than winning — it's a safe and enjoyable experience. Join us and play responsibly.